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Hotel Du Helder Lyon, Lyon
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Key details
About the Hotel
38, Rue De Marseille,
Lyon,
France,
69007,
Auvergne-Rhone-Alpes
Hotel Du Helder is situated in a historic building dating back to the 1930s and is classified as a Historic Monument. It is located in close proximity to Lyon’s INSEEC and offers easy access to cultural sites, including the Museum of Confluences. The hotel provides a welcoming atmosphere, complemented by excellent service and modern amenities.
Location
The hotel is ideally located between the Part-Dieu and Perrache train stations, making it accessible for travelers. Nearby tram stops connect guests directly to local attractions, including Bellecour Square and historic Vieux Lyon. The convenient transport links make exploring the city effortless.
Rooms
Guestrooms at Hotel Du Helder feature essential amenities, including free WiFi and private bathrooms equipped with hairdryers. The triple rooms can accommodate up to three guests, and each room includes a desk, satellite TV, a telephone, and a balcony. The atmosphere is designed to enhance comfort and convenience for all visitors.
Eat & Drink
Breakfast is offered at the hotel for €9.50, featuring an all-you-can-eat buffet. Guests can enjoy hot beverages, various breads, pastries, cereals, and cold meat selections. The breakfast is designed to cater to different tastes while ensuring a hearty start to the day.
Leisure & Business
Hotel Du Helder provides complimentary WiFi throughout the property, along with concierge services to assist guests with various inquiries. The hotel has multilingual staff available to enhance communication and facilitate a pleasant stay. Additional services include information on local transport options.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Parking
EUR 16 per day
Baggage storage
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Wi-Fi
Paid parking
Off-site parking lot
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
24-hour security
Baggage storage
Elevator
Vending machines
Smoke detectors
Fire extinguishers
Services
Housekeeping
Business
Fax/Photocopying
Children
Cribs
Room features
Heating
Media
Direct dial telephone
AM/FM alarm clock
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Location
38, Rue De Marseille,
Lyon,
France,
69007,
Auvergne-Rhone-Alpes
Map view
street view
38, Rue De Marseille,
Lyon,
France,
69007,
Auvergne-Rhone-Alpes
City landmarks
Church
Basilique Notre Dame de Fourviere
1.5
mi
Church
Cathedral Saint Jean Baptiste
1.1
mi
Square
Place Bellecour
1.1
mi
69005 Lyon
Fourviere
1.5
mi
Parks
Parc de la Tete d'Or
1.9
mi
Church
Basilica of Saint-Martin d'Ainay
3400 ft
Museums
Musee du Cinema et de la Miniature
1.1
mi
Square
Place des Jacobins
1.1
mi
LyonFrance
Rue de la Republique
3700 ft
Market
Halles de Lyon Paul Bocuse
4400 ft
Place des Terreaux
Fontaine Bartholdi
1.6
mi
Church
Eglise Saint-Bonaventure
4200 ft
Church
Eglise Saint-Georges
4300 ft
13 rue de la Poulaillerie
Musee de l'Imprimerie de Lyon
1.1
mi
Museums
Musee Gadagne
1.1
mi
Museums
Museum of Fine Arts of Lyon
1.6
mi
1 Place du petit College A Quelques Centaines de Metres du Metro Vieux Myon
Musee d'Histoire de Lyon
1.1
mi
Parks
The Confluence Museum
1.7
mi
6 rue de l Antiquaille
Theatres Romains de Fourviere
1.5
mi
Museums
Textile Arts Museum
3900 ft
Cnr 2 Rue de la Martiniere and the 49 Quai Saint Vincent
La "Fresque Vegetale Lumiere"
1.3
mi
Place de la Bourse
Palais de la Bourse
3700 ft
LyonFrance
Rue des Marronniers
1.1
mi
LyonFrance
The Presqu'ile
1.1
mi
Garden
Jardin des Curiosites
1.3
mi
Museums
Gallo-Roman Museum of Lyon-Fourviere
1.5
mi
Square
Place des Terreaux
1.6
mi
Museums
Musee des Automates Vieux Lyon
1.5
mi
Nearby
Museums
Resistance and Deportation History Centre
900 ft
Quai Victor Augagneur
Berges du Rhone
900 ft
Restaurants
Uskudar
300 ft
26 rue de Marseille
La Cevichela
600 ft
18 Rue de Bonald
Boleh Lah
500 ft
11 rue Salomon Reinach
Kaova Cafe
600 ft
3 rue Jangot
Crepe Tower
800 ft
10 rue de Bonald
Tandoor
700 ft
10 rue de Marseille
Puzzle Cafe
1000 ft
13 rue Cavenne
Pho 69
1000 ft
15 rue d Aguesseau
Reviews and Ratings
Feedback from previous guests about their experience.
58%
liked the hotel and would stay again
Great location
Option to leave luggage
Small, dated rooms
Lacking service quality
5.8/10
Guest rating
Rooms
5.0
Location
7.4
Service
6.6
Dining
5.0
Guest reviews
5.8/10
based on 15 reviews
6.8
6.8/10 based on 5018 reviews
Henry
United States of America,
August
2024
7.0/10
The hotel has a great location, just a couple of blocks from the river and easy to navigate around. The room was decent with everything I needed, although I found it a bit pricey considering it was just for two people. The staff was friendly and attentive, but I encountered some issues with service when I raised concerns about the bathroom. Overall, it was a comfortable stay, but there are definitely areas that could improve, especially regarding value for money.
Rooms
7.0
The room was functional and had everything I needed, but paying €76 for a triple room felt excessive for just two of us. It was clean, but it got really warm and was tough to cool down.
Service
6.0
Staff was friendly and attentive, which I appreciated, but there was a hiccup when I expressed my dissatisfaction about the bathroom – it felt less than helpful.
Location
8.0
The location was perfect for my needs; I felt safe walking back at late hours and it was conveniently close to the river. Some areas might look rough, but I didn't encounter any issues.
Dining
Facilities
David
United States of America,
July
2024
5.0/10
I had mixed feelings about my stay at this hotel. The location was quite convenient, being close to the center of Lyon and public transport, but the area felt a bit rundown and intimidating at times. The rooms were small, with a strange odor and significant noise issues from adjacent rooms. On the bright side, the staff was friendly and helpful, but the dining experience could definitely use some improvements, especially regarding breakfast options and overall value for money.
Rooms
5.0
The rooms were small and somewhat dated, with an unpleasant smell due to poor ventilation. I was also waking up at odd hours due to noise from the adjacent rooms.
Service
6.0
The staff was generally kind and helpful, but the check-in process was oddly complicated, and I was surprised to be told I had to pay extra for breakfast.
Location
5.0
While the hotel is well-connected to public transportation and close to the city center, the area itself felt a bit intimidating and rundown, especially at night.
Dining
5.0
The breakfast was quite basic and felt overpriced for what was offered. I wish there had been more variety and larger servings.
Facilities
5.0
The hotel lacks modern facilities; it felt dated and could definitely use some upgrades.
Kyle
United States of America,
July
2024
5.4/10
I had a mixed experience at this hotel. While the location was quite convenient and allowed me to explore many nearby restaurants, the rooms were small and dated. The service didn't really meet my expectations, and I found the dining options to be below average. However, I did appreciate the option to leave my luggage after check-out, which was a nice touch.
Rooms
5.0
The rooms were small and a bit dated, which was disappointing.
Service
5.0
The service was lacking; it felt like they didn't know what service should be for the price I paid.
Location
9.0
The location was great, everything you might need was within walking distance and close to the river cruise anchorage.
Dining
5.0
Dining was a letdown; breakfast was not provided as I initially thought, and the options were generally below average for the price.
Facilities
5.0
The facilities seemed outdated and in need of modernization.
Great location
Small, dated rooms
Harold
United States of America,
July
2024
5.8/10
I had a mixed experience at this hotel. The location was quite convenient, close to the river and bars, but the room left much to be desired. The staff was friendly and accommodating, but the service could be inconsistent at times. Dining options were decent, but a bit pricey for what you get. Overall, if you're looking for a place with a good location and friendly staff, it might work, but be prepared for some upkeep issues in the rooms.
Rooms
5.0
The rooms definitely felt outdated and not very clean, with a bit of a strange smell that was off-putting.
Service
7.0
The staff was friendly and helpful, but I did experience some delays with check-out that could have been smoother.
Location
8.0
The hotel is well-located near the river and within walking distance to bars and clubs, which I found quite convenient.
Dining
6.0
The breakfast was alright, with fresh options, but I thought it was a bit expensive for what I received.
Facilities
5.0
While I didn’t use many facilities, the overall ambiance didn’t seem very modern, which could be improved.
Jon
United States of America,
July
2024
5.2/10
The hotel has a great location that's convenient for public transport and close to many tourist attractions. However, I found the rooms quite dated and in need of refurbishment. The service was friendly for the most part, but the dining experience left much to be desired with limited breakfast options. Overall, it's decent for the price, but definitely not luxurious.
Rooms
5.0
The rooms felt quite dated and had harsh decor, indicating they need a good refurbishment.
Service
6.0
The staff was always friendly and accommodating, but the overall service was less than average aside from one staff member who was very helpful with my travel arrangements.
Location
8.0
The location is excellent for accessing public transport like trams and buses, making it easy to get to tourist spots, although the neighborhood felt a bit rough.
Dining
5.0
I was disappointed to find that breakfast wasn't provided as expected and the available options were quite poor, with lukewarm coffee and hard bread.
Facilities
5.0
The facilities were basic and not particularly modern, reflecting an overall need for updates.
Alfred
United States of America,
July
2024
6.0/10
My stay at the hotel was a mixed bag. While the service was excellent and the location was quite convenient, the rooms left much to be desired and the overall dining experience didn’t match the expectations set by the hotel's photos. The prices were reasonable, but the decor and amenities felt outdated, making it hard to overlook some of these downsides.
Rooms
5.0
The rooms were small and seemed stuck in the '80s, lacking both air conditioning and fans, which made my stay less comfortable than I had hoped.
Service
9.0
The service was really good; the staff was friendly and even provided a small fan for my room upon request, showing they were trying to improve the guest experience.
Location
8.0
I loved the location! It’s a cosmopolitan area with plenty of restaurants nearby. While walking with luggage was a bit tricky through the neighborhood, everything I needed was within walking distance.
Dining
5.0
Dining was held in a back room that didn’t reflect the cheerful, stocked bar shown in the pictures. I was really disappointed by this misleading representation.
Facilities
5.0
The hotel lacked modern facilities, giving it a dated feel. It could really use some upgrades to enhance the guests' experience.
Jerry
United States of America,
July
2024
7.6/10
My stay at this hotel was quite pleasant overall. The rooms were comfortable and clean, and I enjoyed the good breakfast they offered. The location was convenient for exploring the city, though I felt a bit concerned about safety in the area. While the service was helpful, there were moments of confusion. All in all, it's a decent choice for the price, but improvements in service would elevate the experience.
Rooms
8.0
The rooms were very clean and comfortable, perfect for our honeymoon.
Service
6.0
The service was a bit hit or miss; they were helpful but sometimes struggled with communication.
Location
9.0
The location was great, just a couple of blocks from the river and easily accessible to public transport.
Dining
7.0
Breakfast was quite good, although I think it could benefit from a wider variety.
Facilities
8.0
Facilities were satisfactory, and I appreciated the convenience of parking being available.
Anne
United States of America,
June
2024
6.2/10
I recently stayed at a hotel that had a lot of potential but also some drawbacks. The location was great, being close to local shops and the city center, which made it easy for me to explore. However, the rooms were a bit tired and needed renovation, and the service could use some improvement as well. Overall, it was fair for the price, but I think there are better options out there.
Rooms
5.0
The rooms felt a bit outdated and could really use a fresh coat of paint and new carpets. Also, the aggressive air freshener was overpowering.
Service
5.0
The service was lacking; it felt like the staff was more interested in their personal conversations than attending to guests. However, I did eventually get acknowledged and checked out the next morning.
Location
9.0
The location was really convenient, situated between a Lidl and a Carrefour, and close to the docks, which was perfect for my needs. I appreciated being able to leave my luggage after checking out.
Dining
7.0
I had a decent meal at a reasonable price, but the absence of breakfast options was disappointing for the room rate.
Facilities
6.0
The facilities were basic and could use some enhancement; nothing really stood out during my stay.
Joe
United States of America,
May
2024
5.4/10
I had a mixed experience at this hotel. The location was not ideal for a solo female traveler, as I felt a bit uncomfortable walking back late at night, although it was nice and convenient during the day. The rooms were cleaned well, but they felt very old and basic. On the upside, the staff was friendly and helpful, which added a nice touch to my stay.
Rooms
5.0
The rooms were very old and looked tired, especially the bathrooms. However, they were extremely basic but clean, and I appreciated the lovely crisp white sheets.
Service
8.0
The staff was very helpful and friendly, which made my stay nicer. They even provided a small fan upon request.
Location
5.0
The location was nice during the day with everything I needed within walking distance. However, I felt uneasy as a solo female traveler, especially late at night, as there were lots of strange people around.
Dining
5.0
The dining experience was a bit disappointing. Breakfast was too expensive at €9.50 per person and not worth it for what was offered, even though it was great quality for those who eat a lot in the morning.
Facilities
5.0
The facilities were basic and could definitely use some modern upgrades. I felt like it could be improved.
Don
United States of America,
May
2024
6.2/10
I had a decent stay overall, with clean and spacious rooms located just a couple of blocks from the river and close to affordable dining options like Indian cuisine and a nice bakery. However, the lack of air conditioning and a peculiar odor in the room detracted from my experience. The service was a bit hit or miss, and while the location was convenient for walking to attractions, I wouldn't say it felt entirely safe at all times.
Rooms
6.0
My room was clean and spacious, with a comfortable bed, but it had a peculiar odor and no air conditioning. Considering the price of € 76 for a double, I expected better conditions.
Service
7.0
The service was kind of mixed. I appreciated that they moved me to a quieter room when I complained, but there were moments when the staff seemed more focused on personal conversations than on helping guests.
Location
7.0
The location was quite convenient, just a short walk to trains, trams, and various attractions. However, it felt a bit odd with some unusual characters in the area, which made me a little uneasy at times.
Dining
6.0
Dining was a bit overpriced if you're looking for a traditional French breakfast, but I found some good value options nearby, including one meal that cost only € 7.
Facilities
5.0
There weren't many noted facilities in the hotel, and while it was functional, it didn't have any standout amenities.
Michael
United States of America,
May
2024
6.2/10
The hotel is located in a bustling university area, which made it a bit challenging to find good dining options nearby. However, it was conveniently close to the River Rhône and the old Lyon, perfect for our river cruise plans. The rooms weren't as pictured and had a lingering smell of cigarettes, which was disappointing. On the plus side, the staff was kind and accommodating, allowing for an early check-in that we really appreciated.
Rooms
5.0
The rooms had a cigarette smell and looked nothing like the photos, which was really disappointing. It wasn't as comfortable as I had hoped.
Service
9.0
The service was really friendly and the staff was very supportive, even accommodating an early check-in, which was great.
Location
7.0
The location was favorable for our activities, being close to the river where our cruise docked, but the area itself had limited dining options.
Dining
5.0
Breakfast was decent but felt overpriced at 9.50 € per person, considering the limited offerings.
Facilities
6.0
I didn't make full use of the facilities, but the overall environment was acceptable.
Walter
United States of America,
May
2024
5.0/10
I recently stayed at this hotel, and while it was affordable and centrally located, there were quite a few drawbacks. The rooms didn't match the photos and were noisy due to other guests. The service was friendly, particularly one staff member, but overall could use improvement. The dining experience was quite poor, and I found the location to be a bit concerning at times.
Rooms
5.0
The rooms did not conform to what was depicted in the photos and were too noisy. Even though the price was affordable, it was disappointing.
Service
6.0
The staff was friendly, and one gentleman really helped me out with my travel arrangements. They moved me to another room without any objection when I complained about the noise, but overall, the service was still less than average.
Location
5.0
While the hotel is close to the city center, the surrounding area did not feel very safe, with strange people around and noise during the night. It wasn't exactly scary, but it wasn't the nicest either.
Dining
5.0
The dining experience was disappointing. Breakfast wasn't provided as expected, and what was available was poor—lukewarm coffee and hard baguettes at too high a price.
Facilities
5.0
There were limited facilities at the hotel, and what was promised didn't quite deliver on the expectations set by the pictures.
Claude
United States of America,
May
2024
5.4/10
I had quite a mixed experience at this hotel. The rooms were old-fashioned and not the cleanest, and I was unfortunately disturbed by noise from neighboring rooms. However, the staff were kind and helpful, and the location was quite convenient for traveling around the city. On the downside, the dining options were lackluster, and the overall quality could use some improvement.
Rooms
5.0
The rooms were old-fashioned and had dust on the floors. There was also a lot of noise from the neighboring rooms, and ventilation was poor. The shower was poorly designed too, with an awkward height.
Service
8.0
The staff were very kind and helpful, especially those working the afternoon shift.
Location
7.0
The location is fairly convenient, being less than a minute walk to transport options like a tram stop, but the area itself feels a bit rundown and can be intimidating at night.
Dining
5.0
Dining was really disappointing; the coffee was lukewarm and the food seemed old. I expected a nice restaurant vibe, but it fell short.
Facilities
5.0
Facilities were basic and could use an upgrade to meet expectations.
John
United States of America,
April
2024
6.0/10
I stayed at this hotel and it had its ups and downs. The location is decent, close to downtown and public transport, but the area felt a little rough at times. The rooms were a bit dated and in need of some cleaning, but the staff was incredibly nice and accommodating, which made up for some of the shortcomings. Overall, it’s got good value for a budget hotel, but it’s not without its flaws.
Rooms
5.0
The rooms were quite old-fashioned and had a fair amount of dust on the floor. The bedding was fresh and crisp, but it was disappointing not to have air conditioning, a refrigerator, or hangers.
Service
9.0
The service was really commendable. After one night of noise from the street, they agreed to change our room, which was a relief. The staff, especially Salvatore, were very friendly and helpful, making me feel welcomed.
Location
7.0
The location isn't the best; it feels a bit rundown and could be intimidating at night. However, it’s super close to the center of Lyon and public transport options like trams, which is a big plus.
Dining
5.0
Dining was a letdown. The breakfast was held in a less appealing room than what was advertised, and the options were quite limited for the price we paid.
Facilities
5.0
Facilities were basic, without too many perks, but they didn't really offer much for the price, so I wasn’t expecting high-end amenities.
Clarence
United States of America,
March
2024
5.6/10
The hotel has a nice location with everything you need within walking distance, and I felt safe even walking back late at night. However, the rooms were quite old and tired, especially the bathrooms, and the service could be more attentive. While the prices for the rooms seemed a bit steep given their condition, the dining options were on the expensive side too.
Rooms
5.0
The rooms felt very old and tired, and the bathrooms have clearly seen better days. I paid € 76 for a triple, even though there were only two of us staying.
Service
5.0
The service was lacking; I had to request a fan and the staff seemed more interested in personal conversations than attending to guests.
Location
9.0
The location was nice, with everything you might need within walking distance and it felt perfectly safe even late at night.
Dining
5.0
The dining options were a bit pricey at € 9.50 per person for breakfast, which I found excessive for what was offered.
Facilities
5.0
Facilities were minimal, with nothing particularly noteworthy.